Motley Moose – Archive

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tech support

Help Desk Ticket for the Moose – Report Your Problems Here [UPDATE]

Yesterday and today, Internet Explorer users are reporting problems with commenting on the Moose.

Let’s try to gather the problems and troubleshooting steps we have tried here so that the techs are not running all over the threads tying to figure stuff out.

UPDATE 01/31/2013 4:30am RPT:


Internet Explorer Problem Update

Internet Explorer users cannot Post a Comment or Reply to a comment because of a bug in the Sharing buttons attached to each diary page (specifically the [inShare] button from LinkedIn).

The workaround is to do a right-click on the date/time stamp of the comment and choose Open in a New Tab. The new tab does not have the Share buttons and you can compose and post your reply.

This information has been passed on to the Moose. I am hoping they can remove the button. It is also causing a slowdown when loading a page because the code that is failing is related to page scraping.