Minutes turn into hours and add up to days, weeks and months of my life on the phone. That said, the absolute bane of my telco experience is The Phone Bridge.
For every one hour I spend on a phone bridge, I’ll bet that I average maybe 3 minutes talking. Most of them are one-way diatribes with a Q&A at the end. By the time it ends, there is no question I could possibly have that would convince me to extend this misery one second longer.
BUT, if there is anything more painful, more irritating or more de-motivating than phone bridges, it is the hold music that I have to listen to – waiting for the infernal thing to even begin.
For us, it’s Chuck Mangione (I don’t know the song title). I feel like Alex in A Clockwork Orange, suffering under the Ludovico technique.